New
Museum

Access

The New Museum is committed to creating an inclusive and welcoming environment for people of all abilities. Please inquire at the Visitor Services desk on the Ground Floor for any assistance you may require.

Visitors 12 years of age and older must show proof of COVID-19 vaccination to enter the New Museum. To ensure the wellbeing of our staff, visitors, and community, and in compliance with the Mayor’s Emergency Executive Order 225, proof of vaccination is now required to enter the Museum. All visitors ages 4 and up are still required to wear a mask, regardless of vaccination status. For more information, read the New Museum’s visitor guidelines.

ADMISSION ACCESS RATES

Visitors with Disabilities $15
Care Partners FREE

The New Museum offers complimentary or discounted group admission for nonprofit or social services agencies that serve individuals with differing abilities or health statuses. To schedule a group visit, please choose “Access” under group type on our tour request form.

GETTING HERE

The nearest wheelchair-accessible subway station is to Broadway-Lafayette Street/Bleecker Street B/D/F/M/6. The elevator is located on the north side of Houston Street between Lafayette and Crosby Streets.

The nearby Bowery J/Z station has an escalator but no elevator.

On-street parking on the Bowery is extremely limited. The Museum does not provide parking.

WHEELCHAIR ACCESS

The Museum’s main entrance at 235 Bowery is wheelchair-accessible.

All floors—including the New Museum Theater, Cafe, Sky Room, and all gallery levels—are serviced by an elevator and are wheelchair-accessible. The shaft gallery, located in a stairwell between the Third and Fourth Floors, is not wheelchair-accessible.

Restrooms, located on the Lower Level, include an accessible stall.

Manual wheelchairs are available free of charge on a first-come, first-served basis. Please inquire at the Visitor Services desk on the Ground Floor for availability, or contact us to reserve one in advance. To place a request, please email access@newmuseum.org or call 212.219.1222 ×235.

SERVICES AVAILABLE BY REQUEST

American Sign Language interpretation for public programs is available free of charge upon request with three weeks’ advance notice.

Real-time captioning (CART) for public programs is available upon request with two weeks’ advance notice. Please be advised that this accommodation is contingent upon the availability of captioners.

To place a request for any of these services, please email access@newmuseum.org or call 212.219.1222 ×235.

SEATING ACCOMMODATIONSUNAVAILABLE AT THIS TIME

There is limited seating throughout the Museum. Lightweight, portable gallery stools are available free of charge. Please inquire at the Visitor Services desk on the Ground Floor for availability.

HEARING ACCOMMODATIONS

During this time of physical distancing, we do not have shared headsets or neck loops available.

ASL interpreted tours take place on the second Sunday of every month and are followed by a reception with light refreshments in the Sky Room. The tour is free and includes Museum admission. Due to space limitations, preregistration is required. Please check the calendar for upcoming dates and more details.

SOCIAL NARRATIVE

Visitors on the autism spectrum and/or with sensory sensitivities are invited to use this social narrative to prepare for a trip to the New Museum with their families. It contains photographs and descriptions of what to expect during your visit.

SERVICE ANIMALS

Service animals on a leash and under their owner’s control are welcome at the New Museum.

CONTACT INFO

To request accommodations that will enhance your visit, ask questions, or provide feedback, please contact access@newmuseum.org or call 212.219.1222 ×235.

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