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Current Opportunities


ASSISTANT DIRECTOR OF EDUCATION


DEVELOPMENT MANAGER, SYSTEMS AND ADMINISTRATION


PAYROLL AND BENEFITS MANAGER


VISITOR EXPERIENCE MANAGER



ASSISTANT DIRECTOR OF EDUCATION


Job Title: Assistant Director of Education
Department: Education and Public Engagement Department
FLSA Status: Exempt
Employment Status: Full-Time
Union Position: No
Salary Range: $75,000-$85,000
Reports to: Keith Haring Director of Education and Public Engagement

ASSISTANT DIRECTOR OF EDUCATION

The Assistant Director of Education (ADE) oversees the New Museum Department of Education and Public Engagement’s educator and youth programs; tours and access programs; and community partnership initiatives. ADE co-directs the Department’s educational research and publishing program, with the Director of Education and Public Engagement. ADE will cultivate and sustain strong relationships with artists, community organizations, educators, researchers, and New Museum staff to implement innovative, impactful learning and engagement programs that advance the mission and values of the Museum using the values and methods of the Department.

ADE supervises full and part-time staff members who support youth and family programs, exhibition tours, and community partnership programs.

Working hours will be 40 hours/week, 10:00am-6:00pm, Monday through Friday. Occasional evenings and weekends required. The ADE reports to the Director of Education and Public Engagement.

Responsibilities:
•Conceptualize, develop, and implement strategic and operating plans for educators, youth, tours and access programs, family resources, and community engagement
•Develop robust educational research and publishing program in collaboration with Director of Education and Public Engagement
•Collaborate on public program development; in the past, this position has also supervised artists in residence
•Supervise staff members, teaching artists, and teaching fellows who support the following program areas:
oExhibition tours
oCohort-based youth programs
oEducator professional development cohorts and programs
oCommunity partnerships
•Work with New Museum Development staff on grant proposals and final reports for funders
•Work with Department of External Affairs to communicate and engage audiences in relevant programs
•Develop and manage program-related budgets

Qualifications
•5-7 years of experience working in museum education and community outreach with a focus in contemporary art; 3 years of supervisory experience
•MA, MFA, Ed.M., or other graduate degree relating to the position required; terminal degree in relevant discipline a plus
•Exemplary oral and written communication skills
•Ability to envision and execute numerous projects simultaneously
•Well-developed relationships and expansive network with diverse contemporary artists, especially emerging and mid-career artists
•Advanced knowledge of and engagement with contemporary art and relevant learning theories, acquired through study and practice
•Demonstrated experience with one or more research methodologies, including qualitative, quantitative, and/or normative methods
•Demonstrated success in managing, mentoring, and collaborating with staff members to create mission-aligned, impactful learning opportunities
•Demonstrated success in managing programs characterized by mutually respectful communication and attentive engagement with groups of diverse ages, backgrounds, experiences, and identities
•Facility with online learning platforms and comfort managing programs both online and in person
•Knowledge of the NYC educational ecosystem, particularly professional educator development, is a plus

Employee Benefits
We offer a full comprehensive benefits package that includes Medical, Dental, Vision, Employee Assistance Program (EAP), Flexible Spending Account (FSA), Health Reimbursement Program through the Difference Card, Commuter Benefits Program through the Difference Card, Voluntary Short Term Disability Plan and Long-Term Disability, Life Insurance, Retirement Plan, and other voluntary benefits.

Paid Time and Holidays Off
We offer full-time employees 15 days of paid time off, 8 sick days off and 13 holidays off as applicable through the fiscal year.

To Apply
Please send your cover letter and resume to EPE@newmuseum.org.
We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If much of this job description describes you, then please apply for this role.



DEVELOPMENT MANAGER, SYSTEMS AND ADMINISTRATION

Job Title: Development Manager, Systems and Administration
Department: Development
Employment Status: Full-Time
Union Position: Yes
Grade Level: 2
FLSA Status: Non- Exempt
Salary: $58,349.50
Reports: VP, Advancement

DEVELOPMENT MANAGER, SYSTEMS AND ADMINISTRATION

POSITION OVERVIEW
The Development Manager, Systems and Administration provides systems and administrative management for the Development Department, supporting the development team in relation to individual and institutional giving and events, and ensuring that the department is collecting and utilizing its data and systems efficiently to realize annual revenue goals of over $10M. This position reports to the VP, Advancement.

This is a full-time union-represented position subject to terms of the Museum’s agreement with Local 2110, UAW, and is eligible for the New Museum’s employee benefits programs. Starting salary begins at $58,349.50 commensurate with experience. Monday-Friday, 10am-6pm.The position is temporarily hybrid.

RESPONSIBILITIES

Data Systems
Manage systems, databases, and IT application functionalities for department: Raiser’s Edge/RENXT (advanced proficiency required), Acme, Cuseum, Asana
Conduct and support establishment of Queries, Imports, Exports, Reports for department (crystal reports a plus)
Enter and track donor, prospect, and funder data, tracking, and analytics; present reports to development team
Manage event RSVP and list management systems for development events

Institutional Giving
Maintain institutional action dates in database; ensure deadlines met
Manage institutional registrations and renewals
Organize reporting, gathering data, drafting, and submitting

Research and Analytics
Conduct prospect research for a range of donors to maximize donor and funder capacity / potential
Prepare prospect, program participant, and new member analytics
Implement best database practices to support identification of donors, data use, and analysis

Department Administration
Oversee and execute gift processing and gift acknowledgements
Prepare materials for annual audits, data review, and annual set up in Raiser’s Edge, Acme, Cuseum, Asana
Create department dashboards and NXT workplaces
Provide additional department support as needed, to support efficient processes, service, and patron engagement

Qualifications
Candidates should have a minimum of three to six years’ experience in database systems management, with advanced proficiency working with Raiser’s Edge/ RENXT and be adept at queries, importing, exporting, and reporting functions, with knowledge of payment platforms and plug-in interfaces. Keen attention to detail, high-level organizational skills, strong follow through and project management, ability to work independently, as well as strong communication skills and aptitude for anticipating staff and donor needs is required. Excellent time management, superior capacity to meet deadlines, and flexibility to adjust workflow in relation to priorities is essential.

Candidates should have demonstrated success with database systems and project management. Proficiency with Microsoft Office with advanced abilities in Excel is required. Familiarity with visual arts and non-profit funding sources, knowledge of the New York arts funding community, and an interest in contemporary art and is highly preferred.

To Apply Please send your cover letter and resume to developmentoffice@newmuseum.org. We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If much of this job description describes you, then please apply for this role.



PAYROLL AND BENEFITS MANAGER

Job Title: Payroll & Benefits Manager
Department: Finance & Administration
FLSA Status: Exempt
Employment Status: Full-Time (40 hours per week)
Union Position: No
Salary Range: $70,000.00 – $75,000.00
Reports To: Controller

PAYROLL AND BENEFITS MANAGER

Position Overview
The Payroll & Benefits Manager is a confidential position, responsible for the accurate processing of all payroll for the Museum, ensuring staff are paid in accordance with all policies, and preparation and management of all payroll related reports. Responsible for staff enrollment and management of all Museum benefit programs. This position reports to the Controller, and works closely with the Director of Human Resources.

Responsibilities

Payroll
•Processes all semi-monthly payrolls including accuracy checking and entry into ADP Workforce Now, utilizing ADP Time and Attendance
•Manages all aspects of payroll including additions, changes, and adjustments as needed, including processing of overtime
•Reviews and ensures accuracy of timesheets
•Sets up, implements, and maintains ongoing systems to ensure appropriate coding of payroll to appropriate Museum activities
•Processes all payroll related transactions and deductions, including commissions payments; 403b program; transit program; mandated garnishments; Flexible Spending Arrangements; ACA eligibility; MLR rebates; 125 Plan testing; and 403b census
•Processes and reports on union dues payments
•Other payroll related reporting requirements (e.g., workers compensation and unemployment)
•Creates annual staff timesheet templates and annual holiday payroll schedules
•Prepares and Distributes W-2s and 1095-C forms to staff
•Prepares ADP semi-monthly, quarterly, and annual tax reports
•Submits payment requests for all payroll and benefit program expenses
•Assists Controller with 990 and audit preparation
•Assists Controller and Vice President of Finance & Administration with payroll reports and other duties as required

Benefits
•Enrolls and terminates staff in all employee benefits packages (medical, dental, FSA, transit, 403b and COBRA etc.) as needed
•Invoices COBRA premiums monthly
•Processes PFL and submits quarterly census for PFL and NY Disability premiums
•Maintains staff PTO, sick, and timesheet records
•Tracks data for reporting Healthcare costs on W-2s
•Manages all Third-Party Sick Pay
•Assists Director of Human Resources and Vice President of Finance & Administration with staff and benefits reports, and other duties as required

Qualifications

•Minimum four years’ experience in payroll, accounting, or finance functions
•Four-year degree (preferred)
•Experience with ADP Workforce Now & Time and Attendance strongly preferred
•Demonstrated confidentiality and excellent attention to detail
•Not for Profit experience preferred
•Ability to work independently and as part of a team
•Demonstrated interpersonal, organizational and communication skills
•Flexibility and responsiveness to change

Employee Benefits
We offer a full comprehensive benefits package that includes Medical, Dental, Vision, Employee Assistance Program (EAP), Flexible Spending Account (FSA), Health Reimbursement Program through the Difference Card, Commuter Benefits Program through the Difference Card, Voluntary Short Term Disability Plan and Long-Term Disability, Life Insurance, Retirement Plan, and other voluntary benefits.

Paid Time and Holidays Off
We offer full-time employees 15 days of paid time off, 8 sick days off and 13 holidays off as applicable through the fiscal year.



VISITOR EXPERIENCE MANAGER

Job Title: Visitor Experience Manager
Department: Visitor Services
FLSA Status: Exempt
Employment Status: Full-Time
Union Position: No
Salary Range: $62,000-$68,000
Reports to: Director of Visitor Experience

VISTIOR EXPERIENCE MANAGER

POSITION DESCRIPTION
The Visitor Experience Manager will manage the day-to-day operations of visitor services at the New Museum, ensuring a welcoming, and positive onsite experience for all guests. The Visitor Experience Manager will supervise a team of 6 – 8 visitor services associates and reports to the Director of Visitor Experience (DVE). This is a full-time exempt position.

RESPONSIBILITIES
•Manage the day-to-day operations of visitor services; ensure a welcoming, engaging, and professional visitor experience.
•Lead a team of 6 – 8 visitor services members by example and in a hands-on manner; with up to 80% onsite at the front desk during peak exhibitions periods. Assist with New Museum Store operations as needed.
•Address and resolve visitor questions and feedback with professionalism and congeniality; including defusing situations and escalating to DVE as needed.
•In collaboration with DVE, proactively assess the visitor services department protocols and procedures; recommend and implement improvements.
•In collaboration with DVE, recruit, hire, train, and onboard visitor services team members; conduct visitor services team annual reviews; manage constructive feedback processes as needed in coordination with HR.
•Enforce museum protocols and internal policies with visitors and the visitor services team; ensure compliance with collective bargaining agreement for unionized staff.
•Manage visitor services team schedule and time off requests, including staffing budget.
•Maintain a thorough knowledge of visitor services and retail store processes and ticketing systems, including performing minor troubleshooting when required. Keep an up-to-date knowledge of museum exhibitions, programming, membership benefits, events, and museum policies.
•In coordination with DVE, gather and compile visitation data for weekly / monthly reports.
•Assist the Retail Manager during events and serve as the manager on duty for the New Museum Store in the absence of the Retail Manager.
•Ensure the organization, stocking and cleaning of work areas including the visitor services desk, office, coat and bag storage area, and brochure storage areas.
•Implement sales promotions including membership sales and public programs tickets.
•Assist with admissions, public programming and special events ticket reservations, check-ins and rebooking.
•Additional administrative duties as assigned relating to the operation of visitor services.

REQUIREMENTS
•Applicants must have excellent interpersonal and customer service skills and be eager to provide warm, enthusiastic, knowledgeable, and friendly service to museum visitors.
•Two to three years of experience in a management role involving hiring, training, and supervising staff members, including delegating tasks, and setting priorities.
•Excellent interpersonal, written, and verbal communication skills are required, with a proven ability to communicate effectively and build relationships with the public and museum teams.
•Must be available to work weekends, holidays, and Thursday evenings as part of a regular schedule.
•A passion for contemporary art is highly desired, and fluency in a language other than English is a plus.

Benefits
We offer a full comprehensive benefits package that includes Medical, Dental, Vision, Employee Assistance Program (EAP), Flexible Spending Account (FSA), Health Reimbursement Program through the Difference Card, Commuter Benefits Program through the Difference Card, Voluntary Short Term Disability Plan and Long-Term Disability, Life Insurance, Retirement Plan, and other voluntary benefits.
Paid Time and Holidays Off
We offer full-time employees 15 days of paid time off, 8 sick days off and 13 holidays off as applicable through the fiscal year.

To Apply:
Please submit a cover letter and resume to applyvs@newmuseum.org with the subject line “Visitor Experience Manager”
We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If much of this JD describes you, then please apply for this role.

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